Quosphere provides this site as a service to individuals and companies who are looking for advanced analytics and IT solutions. All the information on Quosphere website is published in good faith and solely for general information purpose.
Disclaimer of Liability
Quosphere does not take any warranty about the accuracy, completeness, reliability or legality of the information contained on the website. We will not be responsible any damages and/ or losses in connection with the website use. All the images used on the website are used for representation-purpose only and may not directly relate to Quosphere, its employees, associates and practices. A reasonable effort will be taken to remove any inaccurate, misleading content published on the website. We reserve the right to change the content from time-to-time without any prior notice.
Links to Third-Party websites
Quosphere website may contain links to third party sites that may let you leave the Quosphere domain. At no point is Quosphere responsible for the content of third-party web pages and sub-pages. Such links are solely for convenience and none of the links imply any endorsements by Quosphere.
Notice of Monitored Use
The use of Quosphere website may be supervised for security purposes. Gaining unauthorized access to Quosphere website or systems for the purpose of hacking is subject to criminal offence and is strictly prohibited.
Amendments to the policy
Quosphere can make changes to the legal policy at any point of time without sending any prior notice to any parties involved. We encourage you to periodically review the disclaimer page to be informed about the laws and regulations to use / access Quosphere website.
Cancellations, Partial services and Refunds
a) Cancellation
As a general rule Consumer shall not be entitled to cancel Consumer's service order once the Consumer has received confirmation of the same from the Merchant. If Consumer cancels Consumer's service order after it has been confirmed, Quosphere shall have a right to charge Consumer a cancellation fee corresponding to the service order value (inclusive of applicable taxes), with a right to either not to refund the service order value or recover from Consumer's subsequent service order, the complete/ deficit cancellation fee, as applicable, to compensate the Merchant. Quosphere shall also have the right to charge a Consumer cancellation fee for the service orders cancelled by Quosphere for the reasons specified under Clause 1(iii) of this cancellation and refunds policy.
b) Partial services
However, in the unlikely event of the service on the Consumer's service order being undelivered, we will contact the Consumer on the phone number provided to us at the time of placing the service order and inform the Consumer of such unavailability. In such an event Consumer will be entitled to modify or cancel the entire service order and shall be entitled to a refund in accordance with our refund policy. We reserve the sole right to modify/cancel Consumer's service order in the following circumstance: i. in the event of Consumer having already opted for partial service order acceptance during the placement of service order ii. in the event of the designated address falls outside the delivery scope offered by us iii. failure to contact Consumer by phone or email at the time of confirming the service order booking iv. failure to deliver Consumer's service order due to lack of information, direction or authorization from the Consumer at the time of delivery.
c) Refunds
In certain cases, refunds may apply. This will be determined on a case-by-case basis evaluating the credibility of relevant circumstances at the full discretion of Quosphere. Consumer shall be entitled to a refund only in the event of any of the following circumstances i. Us cancelling Consumer's service order due to (a) Consumer's delivery scope following outside our designated delivery skillset; (b) failure to contact Consumer by phone or email at the time of confirming the service order booking; ii. Our decision on refunds shall be at our sole discretion and shall be final and binding iii. All refund amounts shall be credited to Consumer's Account/Payment Gateway account within 5-7 business days in accordance with the terms stipulated by the Payment Gateways Terms & Condition, or iv. All refund amounts shall be credited to Consumer's respective Bank account within 5-7 business days in accordance with the terms stipulated by Consumer's Bank.
Contact Us
For any questions related to the legal policy of Quosphere website, please contact us at info@quosphere.com.